When it comes to coaching the performance of a sales team, technology figures heavily into the incentives and compensation aspect.

The call center industry is a good example of this. It uses cutting edge technology to determine which types of metrics and statistics that can be used to determine sales goals. Many other industries are trying to mimic this to see how to best coach train, and motivate their teams; however, they are not using the right applications to pull the data they need to make the right decisions.

Hear what Canidium’s Vice President of Technology Services Jason Kearns has to say about how technology is helping to redefine the sales industry by providing KPIs that can be used to better train and coach your staff.