Blog | Canidium

Is Your Sales Incentive Plan Reaching Its Full Potential? Driving Revenue With Better SPM Structures

Written by Sarah Pultorak | Apr 22, 2025 1:00:00 PM

Only 21% of companies demonstrate sales incentive plan effectiveness and express satisfaction with their approach. In other words, nearly 80% of companies aren't successfully leveraging sales incentive programs to drive potential earnings, which is a staggering statement, especially considering how much organizations invest in motivating their sales teams.

The problem isn't a lack of effort; it's often a misalignment between compensation design and business strategy. Choosing the wrong plan or sticking with a one-size-fits-all model can result in missed quotas, poor morale, and turnover among top performers.

Compensation needs to be more than a paycheck—it should be a powerful tool that shapes behavior, aligns with company goals, and rewards the actions that move the business forward.

In this article, we'll break down seven proven types of sales compensation plans, explain when to use each, and help you build a strategy that drives results, along with the following:

 

How Does a Sales Incentive Plan Work?

At its core, a sales incentive plan is a structured compensation strategy designed to reward salespeople for achieving specific business goals. It aligns individual performance with company objectives, whether that's driving revenue, growing market share, improving margins, or expanding into new product lines.

A sales incentive plan is a behavioral design tool. Done right, it rewards the right people, for the right activities, at the right time. It should feel fair, motivating, and transparent while tightly aligning with your business strategy.

But for a sales incentive plan to truly be effective, it needs three key ingredients:

  1. Defined objectives
  2. Clear, measurable metrics
  3. A payout mechanism that motivates the right behavior

Let's break that down with real-world examples.

 

Step 1: Set Strategic Goals

First, the business defines what it wants to achieve during the incentive period. For example:

  • Increase total revenue by 15%.
  • Launch and grow sales of a new product.
  • Improve deal profitability by reducing discounts.
  • Drive renewals or upsells in existing accounts.

These goals then inform how the incentive plan is designed.

 

Step 2: Choose Metrics to Drive Desired Behaviors

Sales incentive plans translate business objectives into specific performance metrics for sales reps. Some common ones include:

  • Revenue or bookings (e.g., $500K in new sales)
  • Quota attainment (e.g., 100%+ of goal)
  • Product mix (e.g., 30% of sales from new product line)
  • Profit margin (e.g., deals with <10% discount get bonus)
  • Customer acquisition or retention (e.g., 10 new accounts per quarter)

 

Step 3: Define the Payout Structure

This is where the sales incentive plan template gets tactical. It defines how much reps can earn and when. Common structures include:

 

Example 1: Commission-Based Plan

  • Reps earn a 5% commission on all closed deals.
  • A rep who closes $100,000 in new business earns $5,000.

 

Example 2: Sales Quota + Accelerators

  • Reps have a $1M annual quota.
  • They earn 6% commission on sales up to quota and 10% after exceeding it.

Scenario:

  • A rep sells $1.2M in a year:
  • $1M at 6% = $60,000
  • $200K at 10% = $20,000
  • Total payout: $80,000

Accelerators encourage reps to overachieve, not just meet goals.

 

Example 3: Bonus-Based Plan

  • Reps receive a $3,000 bonus for every quarter they hit 100% of quota.
  • An additional $2,000 bonus if they sell $100K of a new product line.
  • A rep hitting both in Q1 would earn $5,000 in bonuses.

Example 4: Team-Based Incentives

  • A customer success team earns bonuses, non-monetary incentives, or other incentive rewards when customer churn stays below 5%.
  • If team-wide renewals hit 95%+ in a quarter, each member receives a $2,500 cash incentive payout.

Step 4: Track, Report, and Pay

Modern SPM platforms help track progress in real-time, ensuring reps can see their performance, understand where they stand, and adjust efforts accordingly. Visibility builds trust, drives accountability, and reduces disputes at payout time.

For example:

  • A rep logs into their incentive dashboard and sees they're at 92% of quota, and if they close one more deal by the end of the month, they'll hit their accelerator tier.
  • That visibility can spark a final push that helps them—and the company—win.

 

What is a Good Sales Incentive Percentage For Your Commission Structure?

The "right" sales incentive percentage depends on a few key factors—industry, role, deal size, margins, and company stage—but there are some solid benchmarks and strategic guidelines from which to work.

  • Total variable pay (commissions + bonuses) typically ranges from 20% to 50% of a sales rep's total compensation.
  • Commission rates themselves usually fall between 5% and 15% of revenue or 10% to 50% of gross margin.

 

By Role Type

OTE = On-Target Earnings (base + incentive)

 

Two Ways to Calculate Commission %:

Revenue-Based Example:
  • The product sells for $100,000.
  • Rep earns 8% commission.
  • Payout = $8,000 per deal.

Margin-Based Example:
  • The deal has a 40% gross margin.
  • The company pays rep 20% of that margin.
  • $100K deal × 40% margin = $40K margin
  • 20% of $40K = $8,000 commission

Margin-based structures are great for protecting profitability and discouraging discounting.

 

How to Choose the Right Commission Percentage For Your Revenue Goals

Ask yourself:

1. What's your typical deal size and sales cycle?

  • Smaller deal size = higher percentage (e.g., 10–15%)
  • Larger deal size = lower percentage but higher total payout


2. What's your margin?

  • Low-margin products need lower commission rates to remain profitable.
  • High-margin offerings give you more flexibility.


3. What behaviors are you trying to drive?

  • Higher incentive % can motivate reps to prioritize new product lines, land strategic accounts, or beat targets.
  • Combine flat commission with accelerators for exceeding quota to reward top performers.


Red Flags to Avoid

  • Too low: <5% on revenue can feel demotivating unless you're offsetting with strong base pay or team bonuses.
  • Too high: >20% of revenue often risks profitability unless your margins are sky-high or your product is early-stage and growth-focused.
  • Lack of clarity: Even a good percentage won't work if reps don't understand when and how it's earned.

 

How to Diagnose an Ineffective Sales Incentive Program 

How do you know if your current Sales Performance Management (SPM) structure is underperforming? The warning signs are often hiding in plain sight. Whether you're dealing with declining sales morale, stagnant revenue growth, or rising operational complexity, these red flags typically indicate that your sales incentive plan is out of sync with your business goals.

 

Quota Attainment Gaps

One of the most obvious indicators of an ineffective incentive structure is when too many reps are missing their quotas—or, conversely, when nearly all of them are blowing past targets with minimal effort. In the first case, your quotas may be unrealistic, or your plan fails to provide enough motivation to drive performance. In the latter, quotas may be set too low, leading to unnecessary overpayments and missed revenue potential. Either scenario reflects poor alignment between expected performance and actual business potential.

 

Lack of Plan Clarity

If your sales reps can't clearly articulate how they earn their commission—or if they need to consult a spreadsheet or a comp admin every time they close a deal—you have a clarity problem. Lack of transparency around incentives leads to confusion, disengagement, and, in some cases, missed earnings. By the way, the average payroll error costs $291 to rectify. Salespeople should be able to look at their plan and know exactly what behaviors are being rewarded and how their paycheck will be impacted.

 

Misaligned Metrics

Your sales incentive plan should drive the behaviors that lead to strategic outcomes. Yet many companies continue to reward outdated KPIs like the sheer volume of sales rather than more strategic measures like profit margin, customer retention, or cross-sell success. When the plan encourages the wrong actions, it can produce short-term wins at the cost of long-term growth—or even result in actively harmful behaviors like deep discounting or poor-fit client acquisition.

 

High Turnover

Talented sales professionals want to be rewarded fairly, consistently, and in ways that reflect their impact. If your top performers are leaving, especially for competitors, it could be a sign your incentive structure doesn't value them appropriately—or that it feels arbitrary or inequitable. High turnover is not just a morale issue; it's expensive, disruptive, and can seriously erode customer relationships and pipeline continuity.

 

Shadow Accounting

When reps start keeping their own tracking systems for commissions, it's often due to a lack of trust in the official numbers. Shadow accounting wastes valuable time, introduces discrepancies, and signals a deeper issue with either the transparency or accuracy of your incentive management system. It can also lead to disputes, strained relationships with finance, and a general feeling of distrust in leadership.

 

7 Different Sales Compensation Plans

Here's a breakdown of 7 different types of sales compensation plans, each tailored to different roles, goals, and business models. Whether you're scaling a sales team, launching a new product, or trying to drive specific behaviors, choosing the right role-specific incentives is key to aligning your overall incentive structure with team performance.

 

1. Straight Commission Plan

What it is: Reps earn 100% of their pay from commissions—no base salary.

Best for: Independent agents, contractors, or highly transactional sales environments.

Example:

  • 10% commission on every deal closed.
  • Close a $50K deal → earn $5K.

Pros: High motivation toward sales targets, low risk to employer. Cons: High rep turnover risk, income instability.

 

2. Base Salary + Commission

What it is: The most common type of sales incentive. Reps receive a base salary plus commissions on sales.

Best for: Most B2B and SaaS sales teams.

Example:

  • $60K base + 10% commission on revenue.
  • Rep hits $500K quota → $50K in commission → $110K total.

Pros: Balance of income stability and performance incentives. Cons: Requires careful quota setting and cost planning.

 

3. Tiered Commission Plan (Accelerators)

What it is: Commission rates increase as reps exceed their quota.

Best for: Motivating high performers and driving overachievement.

Example:

  • 6% commission up to quota
  • 10% commission after hitting quota
  • 15% if 150%+ of quota is achieved

Pros: Pushes reps to go beyond "just good enough." Cons: This sales incentive scheme can lead to overpaying if quotas are too soft.

 

4. Revenue vs. Margin-Based Commission

What it is: Reps are paid based on deal revenue or profit margin.

Best for: Businesses with high variability in pricing or cost of goods.

Example:

  • Revenue: 8% on all sales
  • Margin: 20% of gross profit per deal

Pros: Margin-based comp discourages deep discounting. Cons: Harder to calculate; requires transparency around margins.

 

5. Draw Against Commission

What it is: Reps receive a "draw" or advance that's later offset by commissions earned during the sales process.

Best for: New reps ramping up or roles with lumpy sales cycles.

Example:

  • Rep receives $5K/month as a draw
  • Earns $8K in commissions that month
  • Gets $3K additional payout ($8K - $5K draw)

Pros: Provides income stability early on. Cons: It can be confusing if not explained clearly.

 

6. Bonus-Based Plan

What it is: Reps earn fixed bonuses for hitting specific sales goals (not necessarily sales volume).

Best for: SDRs, customer success, and non-closing roles.

Example:

  • $1,000 for booking 20 meetings/month
  • $2,500 for renewing 90% of accounts in a quarter

Pros: Simple to administer, good for behavior-based incentives that target individual motivations. Cons: Less scalable for quota-carrying reps.

 

7. Team-Based Compensation

What it is: A group of reps or cross-functional teams share bonuses based on common goals and collective performance.

Best for: Enterprise sales teams, customer success orgs, or new market expansion.

Example:

  • Everyone in a region earns a $3K bonus if the quarterly target is met.
  • CS team gets 10% of the total upsell revenue shared equally.

Pros: This sales process encourages collaboration and knowledge sharing. Cons: Group sales activities can demotivate top performers if others under-deliver.

 

Rethinking Your SPM Structure

Modern Sales Performance Management goes beyond simple compensation tracking. It incorporates analytics, forecasting, territory alignment, and ongoing optimization. To ensure your incentive plan is driving the right sales behaviors to foster business growth, consider the following best practices:

 

1. Align Long-Term Incentives with Effective Strategy

Your SPM structure should reflect your business goals. Launching a new product? Entering a new vertical? Your incentive plans should be designed to reward activities that support those initiatives. This might mean offering accelerators for specific SKUs or bonuses for landing clients in new industries.

 

2. Simplify Plan Design

While nuance is sometimes necessary, over-complicated plans create confusion. Simpler plans are easier to communicate, track, and adjust. A good rule of thumb is that if a sales rep can't explain how their variable compensation in under two minutes, the plan is too complex.

 

3. Use Data to Drive Decisions

Leverage historical performance data and predictive analytics-based sales incentives to model different compensation scenarios. Modern SPM platforms allow you to simulate outcomes before deploying changes, reducing risk, improving accuracy, and targeting key customer segments.

 

4. Embrace Flexibility

The market evolves quickly. The types of sales incentives you use should too. Build agility into your SPM structure by reviewing plans quarterly and making data-informed adjustments. Incorporate feedback from sales reps, frontline managers, and finance.

 

5. Provide Transparency and Communication

Sales reps must understand how their efforts translate into compensation. Use dashboards, real-time commission tracking, and clear documentation to build trust and reduce distractions from selling time. At the same time, leverage non-monetary incentives like public recognition to augment incentives that focus on sales quotas to increase intrinsic motivation and drive positive behavior.

 

Technology as a Revenue Target and Sales Strategy Force Multiplier

Leading organizations are investing in cloud-based Sales Performance Management and incentive compensation management software solutions to streamline and scale successful sales incentive plans. Platforms Xactly and SAP Incentive Management, especially when paired with expert partners like Canidium, offer configurable tools for effective sales incentive plan modeling, dispute resolution, and performance reporting.

With the right sales incentive structure, technology, and a strategic mindset, companies can shift from reactive compensation practices to proactive performance management that drives sales revenue growth and better business outcomes.