Every program requires oversight to be successful. We know this from experience, and we embed the idea of operational governance into every aspect of our methodology. Canidium’s team of experts are ready to help you set up your program with high-level oversight in mind. We also think about ongoing sustainability: as your performance management program evolves, your operational support model should evolve with it.
Far too often, our customers think in terms of the implementation of technology – data sources, product configuration, reports and workflows. We absolutely must ensure that these are handled appropriately, but what happens after the deployment is successful? Program maintenance, value measurement activities, maintenance of existing capabilities while new capabilities are deployed – these are all areas that must be well thought out before the initial implementation is completed.