#5: You Put Lipstick on a Pig

5 of 5: Top 5 Mistakes Collecting SPM / EIM Project Requirements You shied away from real improvement opportunities by falling back into the old way of doing things. It’s nice to upgrade parts of your system so they perform better, but if you don’t redesign around the new capabilities you may not see any …

#3: You Asked the Tourist for Directions

3 of 5:Top 5 Mistakes Collecting SPM / EIM Project Requirements It’s important to identify the true subject matter experts and speak to them. There are a lot of tourists roaming the streets eager to share what they know. Tourists have read all the guides and made a couple of day trips. They know more …

#2: You painted the wall from bottom to top

2 of 5:Top 5 Mistakes Collecting SPM / EIM Project Requirements It is possible to collect requirements out of order, and it often happens. Just like painting a wall, there is some strategy involved. When you paint, you typically want to start at the top and work your way down. The reason is simple, drips. …

This Seems Complicated

In fact, all of these items are likely to affect the performance of your sales force. A recent Scientific American article by Wray Herbert describes a concept related to our brains’ processing. Herbert discusses the possibility that how a task is described may affect our willingness to do the task and, if we decide to …

What’s in a name?

As humans, and if you’re reading this you most certainly are a human, we have a biological need to name everything around us. Whether it’s insects, rocks, cloud formations or psychological disorders… it needs to have a name. In fact, upon encountering a new object such as a star, the first thing we humans do …

There’s Value in the Journey

We’ve all the heard of the Law of Unintended Consequences, that is that actions of people always have effects that are unanticipated or unintended.  Although this term is typically used to describe government, I’m sure most of us have experienced it.  Those of us in the realm of sales compensation know all about this Law.  …

Beware of unneeded system flexibility

Software package implementation including EIM/SPM software can be a complex process and many projects are not successfully delivered or are done so over budget. One issue that often causes trouble on projects is the introduction of functional flexibility that is ultimately unneeded. Many times when a business owner is asked about a particular business function …

Off-Premise Solutions Lower EIM / SPM Entry Bar

When the early niche EIM / SPM solutions were being introduced over ten years ago, the low end of the target market began with companies having about 100 sales representatives. These solutions, with their sizable implementation schedules and server hardware and software requirements, were just not economically feasible for companies with smaller numbers of sales …

Sales compensation program change considerations

3rd quarter is traditionally the time that sales compensation program changes are finalizing for the approaching year. Three key things that your compensation plan design team should keep in mind while going through the process: 1) stick to your design principals, 2) keep it simple, and 3) know how the plans’ performance will be monitored …